November 20, 2017
Persian Khodro
Successful models of global prestigious automobile manufacturers in sales and after-sales service will be introduced
2017/02/01 | 11:46
Scientific secretary of the 4th Iran Automotive Industry International Conference announced:

Successful models of global prestigious automobile manufacturers in sales and after-sales service will be introduced

Scientific secretary of the 4th Iran Automotive Industry International Conference emphasized that the coming conference is planned to be much more professional than previous ones and said: “19 successful models in the section of sales and after-sales service will be presented at the conference.”

According to PersianKhodro report, Saied Tajik described the process of formation of the Scientific Committee of the Conference and added: “After the call for papers to be presented in the conference, about 120 papers in the field of sales and after-sales service were received by the committee.”

He continued: “About 40 foreign lecturers declared their readiness to present their articles in the forms of lectures and workshops.”

Scientific secretary of the Conference added: “We negotiated with different organizations and institutions and many companies, such as the Parliament, the Ministry of Industry, Mine and Trade, Iranian National Standards Organization and est. and they declared their readiness to speak at the conference. Also four university professors will speak at the conference.”

Tajik Noted: “In addition to the main conference hall, another hall is prepared for special participants including the CEOs of the largest European companies which provide after-sales services, to discuss with the audience.”

Executive vice president of Iran Standard & Quality Inspection Co. pointed out to the audience of the conference and stated: “We interacted with two groups of audiences, including relevant students and authorized agents nationwide, and we considered a series of incentive packages for them.”

He pointed out that the scientific committee is aware of customers’ concerns in the area of sales and after-sales service and said: “In the study which was carried out, more than 100 subjects which are important for customers and auto manufacturers were revised.”

The scientific secretary of the 4th Iran Automotive Industry International Conference stated that these subjects are classified and said: “These subjects are classified into 6 categories.”

These categories are:

- The regulations in sales and after-sales services

- Sales and after-sales service value chain

- Customer satisfaction and loyalty from sales and after-sales services

- Economics of after-sales services

- The role and importance of after-sale services in brand promotion

- Successful sales and after-sales solutions and best service practices

He also stated: “We identified and used six sources to collect the articles and determining the framework of speeches which are including public calls, domestic manufacturer and importer companies, foreign automaker companies especially those who have active managers, governmental organizations and institutions, the organizations and institutions that are active in the field of consulting and also universities.”

He pointed out that at the end of the conference some of the participants will be appreciated and said: “In the evaluation that were made last year from a virtual networks, 21 authorized agencies were ranked as the top ones and at the end of the conference they will be appreciated by order of the minister of Industry, Mine and Trade.”

He pointed out that the top experts at the agencies as well as top papers will be appreciated.

The 4th Iran Automotive Industry International Conference with a focus on sales and after-sales services is going to be held on 12-13 February 2017 at the International Conference Center in Tehran's Milad Tower.